other Double booking and check! Help
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Dear sir / madam,
I was taken a booking though your website , however , I got a problem.
Firstly, I have a booking (no. 15121800100009) (attached file), after I paid it(use PayPal) (success notice in attached file), I checking that the email is wrong(not use naver) then I cancel the booking. But there is not refund to me.
And after then, I make an new booking (no. 15121800100010)(attached file) with a correct email. I didn't pay it. Can I use the last payment for this booking? Due to the wrong booking didn't refund to me.
Please kindly check the attached file about the payment and booking. I will appreciate your help. Thank you so much.
Best regards,
Karen Leung
- 이전글Reserve 1st Class Cabin 15.12.20
- 다음글Booking confirmation 15.12.17