Refund RESERVATION # : 20152632 (16112300100005 ) > 1:1 Q & A

Dear Korea Ferry Team,

My plans have changed and I would like to request a refund for the following ticket:

RERVATION NUMBER : 20152632 (16112300100005 

DATE OF BOARING : 
    DATE                  DEP                              ARR                        CLASS 

7 FEB 2017,        HAKATA        ->              BUSAN                    2nd class 
                              (12:30)                         (18:00)

I will not be taking the ferry on this date. I tried to call the customer service number, but there was no answer. Can you assist me with a refund via email? jessica.zartler@gmail.com

Thank you.

Sincerely,

Jessica Zartler